Warranty Policy

Coverage

• RoofDen Overland products are covered by a limited warranty against manufacturing defects in material or workmanship.

• The warranty period (if applicable) is mentioned on the individual product page or packaging.

• Warranty is valid only for the original purchaser with proof of purchase (invoice/order ID).

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What Is Covered

• Manufacturing defects such as faulty stitching, defective hardware, or structural issues.

• Products damaged during normal use within the warranty period.

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What Is Not Covered

• Normal wear and tear from regular use.

• Damage caused by accidents, misuse, abuse, or improper installation.

• Modifications or repairs made by unauthorized persons.

• Cosmetic damage (scratches, discoloration, fading) that does not affect product functionality.

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Warranty Claims Process

• Customers must notify us within the warranty period by providing order details, description of the defect, and supporting images/videos.

• After inspection, we may choose to:

  • Repair the product, or

  • Replace it with an identical or equivalent item, or

  • Offer store credit if replacement is not possible.

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Limitation of Liability

• Our liability under this warranty is limited to the repair, replacement, or store credit of the product only.

• RoofDen Overland is not responsible for incidental or consequential damages arising from product use.

• RoofDen Overland products are covered by a limited warranty against manufacturing defects in material or workmanship.

• The warranty period (if applicable) is mentioned on the individual product page or packaging.

• Warranty is valid only for the original purchaser with proof of purchase (invoice/order ID).

What Is Covered

• Manufacturing defects such as defective hardware, or structural issues.

• Products damaged during normal use within the warranty period.

What Is Not Covered

• Normal wear and tear from regular use.

• Damage caused by accidents, misuse, abuse, or improper installation.

• Modifications or repairs made by unauthorized persons.

• Cosmetic damage (scratches, discoloration, fading) that does not affect product functionality.
  Damage caused in-transit to the product after dispatch. 

Warranty Claims Process

• Customers must notify us within the warranty period by providing order details, description of the defect, and supporting images/videos.

• After inspection, we may choose to:

  • Repair the product, or

  • Replace it with an identical or equivalent item, or

  • Offer store credit if replacement is not possible.

Limitation of Liability

• Our liability under this warranty is limited to the repair or replacement of the product only.

• RoofDen Overland is not responsible for incidental or consequential damages arising from product use.